Refund and Return

We want you to love what you buy. If there’s a problem, we’re here to help.

Return Eligibility:

  • Request must be made within 7 days of delivery

  • Item must be unused and in original condition with tags and packaging

  • Only defective, damaged, or incorrect products are eligible

  • Returns are not accepted for custom items, intimate wear, or final-sale products

How to Request a Return:
Email us at accentraa@gmail.com or WhatsApp 8714021973 with order details and product photos.

Refunds/Exchanges:
Once the product is received and inspected, refunds (for eligible orders) will be processed to your original payment method or a replacement will be issued.